Why Should I Choose NorthGene for my DNA Test?
At NorthGene we understand that undergoing a relationship test can be a very stressful time for everyone involved and are often needed for legal purposes, so turnaround times are critical. We ensure that our clients do not have to wait any longer than necessary for their results while still adhering to the highest standards of quality. From sample receipt, we expect to issue reports within 3-5 working days. We can also often offer a 24 or 48 hour turnaround, please be aware this would incur extra cost.
We are aware of the sensitive nature of relationship testing and therefore place confidentiality as one of our main priorities. We ensure all results and client information are treated in the strictest confidence.
3. Customer Care
At NorthGene we understand that undergoing a relationship test can have huge emotional effects on those involved and that is why our friendly and professional Client Liaison Officers are here to offer you confidential help and support throughout the entire process. All members of staff are fully trained and experienced in dealing with the sensitive issues that can arise when a family undergoes relationship testing.
4. High Standards of Practice
NorthGene’s dedicated DNA testing laboratory is located in the International Centre for Life, Newcastle upon Tyne. It is operated by NorthGene’s scientific staff and is regularly assessed by UKAS for accreditation under quality standard BS EN ISO 17025. Our testing procedures are conducted under the highest possible standards and provide our clients with the security that their results are accurate and validated every time.
You can contact us between 9.00am and 5.00pm Monday to Friday on 0870 803 0999.